FAQ

1. In my Mavro after I deposit – why the amount in IDR is less?

2. Why I’m not able to lg-in after Recover Password?

5. Can I withdraw the money after 1 month of deposit or after 1 month that I transfer as per request?

6. What is the window wich is opening when I log-in into the System?

7. INSTRUCTIONS FOR TRANSFER OF FUNDS

8. WHAT IF YOU DO NOT GET AN SMS NOTIFICATION, BUT YOUR TEN’S MANAGER CALLED YOU AND INFORMED THAT YOU NEED TO TRANSFER THE FUNDS:

9. WHAT IF YOU DO NOT GET AN E-MAIL, BUT YOU RECEIVED AN SMS NOTIFICATION FOR TRANSFER OF FUNDS

10. WHAT IF YOU DO NOT GET AN E-MAIL AND DO NOT RECEIVE AN SMS NOTIFICATION FOR TRANSFER OF FUNDS, BUT YOU CAN’T SEE THE BANK DETAILS FOR TRANSFER IN YOUR VIRTUAL MMM ACCOUNT

11. Why is it that sometimes the site is so slow that it’s not possible to process or complete simple actions?

12. WHICH BROWSER TO CHOOSE TO WORK COMFORTABLY WITH YOUR VIRTUAL MMM ACCOUNT?

13. WHAT IS A “REFERRER” AND “NICKNAME”?

14. WHAT IS “CARD MADE SPECIALLY FOR MMM”?

15. WHAT IS “ORDER” AND “REQUEST”?

17. WHERE CAN I SEE MY MAVRO TRANSACTIONS?

18. HOW TO APPOINT A TEN’S MANAGER?

19. HOW TO BECOME A MANAGER?

20. HOW DO I LINK MY BANK ACCOUNT TO MY VIRTUAL MMM ACCOUNT?

21. WHO PAYS THE FEE FOR THE TRANSFER OF FUNDS?

25. What is the Concept of “new money”?

26. When I want to link my bank account to buy mavro, what if i dont have any “number of bank card”?

27. I’m a hundred’s manager. How to shift participants?

28. When request for get help and the order that shows on my desktop is “You to You” what does this mean?

29. In what circumstances does the order change into RED? What do I have to do in such a situation?

30. On my desktop, On each order on the right hand corner is a message section, what is this?

32. HOW MUCH TIME AFTER REGISTRATION I HAVE TO NAME MY REFERRER?

33. HOW MANY ACCOUNTS CAN I REGISTER IN THE SYSTEM, AND IS IT POSSIBLE TO TRANSFER MORE THAN THE TO MAXIMUM LIMIT OF 10 000 000 IDR?

34. I ALREADY HAVE BANK ACCOUNT WHICH I DECIDED I WILL USE ONLY FOR THE SYSTEM MMM, BUT CAN I USE ANOTHER BANK ACCOUNT IF I WANT TO GET HELP?

35. HOW MANY TIMES PER MONTH I CAN CLICK GET HELP BUTTON TO GET THE AMOUNT I WANT?

36. IF I DON’T CLICK GET HELP AFTER 1 MONTH AFTER TRANSFERRING MY MONEY TO THE SYSTEM – IT WILL STILL BE GETTING 30% PER MONTH ON THIS AMOUNT (COMPOUNDING INTEREST)?

37. I WANT TO GET HELP BUT ALREADY RECEIVED A REQUEST TO GIVE HELP. WHAT TO DO?

38. WHO IS THE REFERRER AND WHO IS THE REFERRAL?

WHY THE AMOUNT IN MY VIRTUAL ACCOUNT IS LESS THEN I DEPOSIED?

The amount shown in your Mavro after deposit is the amount calculated according to the rate of Sell Mavro on that particular date. Rates of purchase and sale are different.That means if you request to sell your Mavroof 30% before 1 month it will be done as per the rate of sale on that particular date. The same applies to Mavro of 40% if you want to sell it before 3 months.

Please check more on global.mmmzonr.com/rates

 

WHY I’M NOT ABLE TO LOG-IN AFTER RECOVERING PASSWORD?

After you click Recover Password once– PLEASE DO NOT click AGAIN before you see a window where it’s written in Russian “Вамотправленописьмо” (“Letter has been sent to your e-mail”) and say OK. Then you may continue to follow the instructions on First Log-in.

mmmindonesia.com/sbs.html

ATTENTION! There might be a problem with log-in if you try to click RECOVER PASSWORD several times. That means you will get several links to recover password and none of them will be valid. So you will not be able to specify your personal password and log-in will not be possible.

 

CAN I WITHDRAW THE MONEY AFTER 1 MONTH OF DEPOSIT OR AFTER 1 MONTH THAT I TRANSFER AS PER REQUEST?

You can request to get help after 1 month of purchasing MAVRO 30% or 3 months of purchasing MAVRO 40%, BUT ONLY if your Mavro is CONFIRMED. If MAVRO is not CONFIRMED – you will not be able to SELL your MAVRO until it gets confirmed.

 

WHAT IS THE WINDOW WICH IS OPENING WHEN I LOG-IN INTO THE SYSTEM?

The moment you log-in into the system using the link 2012.sergey-mavrodi.com/, a window will open, which will be in Russian. Just click OK and you will be directed to the Desktop in your account. Here is the translation of this message:

WARNING!

All transfers of money must be done only through this software! None of your Managers or any one from you up-line can ask you to transfer money! Any such demand (or request )is a fraud! Upon receiving any such request you should immediately report to CRO (croIndonesia1@gmail.com andcroIndonesia2@gmail.com).

All the news or any changes will be updated only on the official website of MMM Global. If any manager offers you some kind of gray schemes related to work BEWARE he is a crook! We request you to immediately report to CRO.

 

INSTRUCTIONS FOR TRANSFERRING THE FUNDS

1. Participant receives an SMS notification from MMM that someone needs help. SMS notification consists of a name and last 4 digits of the card / account where the money needs to be transferred to.

2. Participant receives an e-mail confirming the order. Verify that the name in the letter and SMS notification match.

3. The participant enters into his virtual account and can see the details of the person who needs help, verifies it with the SMS notification and letter and makes the transaction. He may send the money vis internet banking or going in to the bank and doing it at the cashier.

4. You can check the authenticity of transaction with your Ten’s Manager. The duplicate copies of the letter and request are sent to your Ten’s Manager as well. The participant also has an opportunity to communicate with a participant asking for help by mail. Ten’s Manager will also be able to contact with the participant asking for help or his Ten’s Manager by mail.

 

WHAT IF YOU DO NOT GET AN SMS NOTIFICATION, BUT YOUR TEN’S MANAGER CALLED YOU AND INFORMED THAT YOU NEED TO TRANSFER THE FUNDS?

1. Login to your mail and read the letter.

 

2. Login to your virtual MMM account and see the bank details for the transfer.

3. Make the transfer and confirm it in your virtual MMM account.

 

WHAT IF YOU DO NOT GET AN E-MAIL, BUT YOU RECEIVED AN SMS NOTIFICATION FOR TRANSFER OF FUNDS?

1. Check the e-mail connected to the virtual MMM account.

2. Login to your account and see the bank details for the transfer.

3. Make the transfer and confirm it in your virtual MMM account.

 

WHAT IF YOU DO NOT GET AN E-MAIL AND DO NOT RECEIVE AN SMS NOTIFICATION FOR TRANSFER OF FUNDS, BUT YOU CAN’T SEE THE BANK DETAILS FOR TRANSFER IN YOUR VIRTUAL MMM ACCOUNT?

Do not make any transfers!!! Remember: BANK DETAILS FOR TRANSFERS CAN BE SEEN ONLY IN YOUR VIRTUAL MMM ACCOUNT!!!

 

WHY THE WEBSITE OF MMM IS SO SLOW SOMETIMES THAT IT’S NOT POSSIBLE TO PROCESS OR COMPLETE SIMPLE ACTIONS?

From time to time there are huge hack attacks (D-DOS) so programmers have to switch on special anti-hack system to protect the site. This is the reason that this system sometimes might slow down the process of working.

Please be patient.

 

WHICH BROWSER TO CHOOSE TO WORK COMFORTABLY WITH YOUR VIRTUAL MMM ACCOUNT?

Virtual accounts are mostly stable in the recent versions of browsers like Google Chrome and Mozilla Firefox. In other browsers there might be some errors.

 

WHAT IS A “REFERRER” AND A “REFERRAL CODE”?

Referrer is the person who invited you into the MMM System. Ten’s Manager has no right to force you to appoint him as your referrer. This is considered to be a violation. But, if the Ten’s Manager has really invited you feel free to enter his details in this field. Referrer can be specified in the tab “My profile.” To do this you must specify an EMAIL or a REFERRAL CODE of that referrer. You can edit the field “Referrer” within a week from the date of registration. A week later the field is blocked. You can enter the referral code in the appropriate field in the tab “My Page”. REMINDER! Referral code is a word created by you for the invitation of other participants into the MMM system. Referral code is a unique field in the system. These fields are checked for duplication and in case of an error you will see a message stating that this nickname is already in use.

 

WHAT IS “CARD MADE SPECIALLY FOR MMM”?

This card is an account of the system for the storage of your personal deposit. The cards that cannot be used inMMM are: credit cards, social cards and salary cards. However, a special card you chosen for MMM transactionsis considered to be a part of MMM System. This happens from the moment of connecting it with MMM virtual account. It is used for keeping funds and making transactions as per request which you will receive while being a participant.Verification of authenticity of an order can be received from your Ten’s Manager. Any uncoordinated transactions are not allowed. For this kind of transactions the participant will be deleted from the System with return of principal amount or even with a penalty fee.

 

WHAT IS “ORDER” AND “REQUEST”?

Requests are created with the help of two main large buttons “GIVE HELP” (purchase of MAVRO transaction), and “GET HELP” (sale of MAVRO transaction). These requests are processed by the System. Transfer of money ordersare generated by MMM Systembased on the requests to GIVE HELP by different participants. Orders are considered the only official document based on which the participant can make the transfer of funds. The Ten’s Manager has no right to give orders to transfer funds but shall exercise control on the payment. After completing the transfer of funds the participant must confirm the transaction in his virtual account. He must also attach a screenshot confirming the transfer of money, specify the banking commission fee and the amount of transfer.

So, to make it simple. You placed your deposit in the bank. You want it to be connected to MMM System. You go on your virtual account, specify all banking details of your deposit and press GIVE HELP (BUY MAVRO) button. By doing this you generate a REQUEST. Later on (in a few minutes, few days or even more than a month time) you get an SMS and email that MMM System sent you an ORDER to transfer money to some other participant. You connect to your virtual account and see all the details of this ORDER. You make the banking transaction of your money to another MMM participant. You send you money like a gift to that specific person. From this moment your deposit is considered to be CONFIRMED.

 

WHERE CAN I SEE MY MAVRO TRANSACTIONS?

See “Mavro” at the top of your virtual account.

 

HOW TO APPOINT A TEN’S MANAGER?

Any participant may be appointed as a Ten’s Manager by his Hundred’s Manager and upper level Manager. Any manager may be demoted to the lower level by his Up-line manager who has to first shift the participants to other manager or under himself.

 

HOW TO BECOME A MANAGER?

Contact your direct up-line Manager.

 

HOW DO I LINK MY BANK ACCOUNT TO MY VIRTUAL MMM ACCOUNT?

The account will be linked in the process of buying MAVRO, by clicking on the “GIVE HELP” button.

 

WHO PAYS THE FEE FOR THE TRANSFER OF FUNDS?

Transfer fee is paid by the participant who sends the money to the other participant. So, when you send your money as a gift to someone then it is you who pays the banking fee. When somebody sends you a gift then he also pays for that banking commission as well.

 

WHAT IS THE CONCEPT OF “NEW MONEY”?

Manager and referral bonuses will be given ONLY on new money deposited into the System. This is done to avoid cheating. You can deposit and withdraw different amounts, BUT as maximum deposit now is 10 000,000 IDR, it means that you are eligible for manager/referral bonuses on maximum amount of 10 000,000 IDR.

 

WHEN I WANT TO LINK MY BANK ACCOUNT TO BUY MAVRO, WHAT IF I DONT HAVE ANY “NUMBER OF BANK CARD”?

When you are filling in the bank details the field “Number of bank Card” should always remain blank. If you try to fill in anything in this field you will not be able to proceed.

 

I’M A HUNDRED’S MANAGER. HOW TO SHIFT PARTICIPANTS?

Only a Thousand’s Manager and Managers of higher level can shift participants within their downline network teams. They can also change the manager of participants within their structure. So send a request about this to your Thousand’s Manager.

 

WHEN I REQUEST FOR GET HELP SOMETIMES THERE IS AN ORDER THAT SHOWS ON MY DESKTOP: “YOU TO YOU”. WHAT DOES THIS MEAN?

From the date when you initially purchased MAVRO (means you are converting your currency into MAVRO) and specified in your virtual account this money is automatically considered to be the funds of the system. ONLY for safety of the system these funds are kept in your personal account or just in your pocket (ONLY for first deposit).

So once you request for getting help, the system will use funds which can be accessed by you in the fastest way. Which meansyou will take your own funds first. That is money that belongs to the System butis kept by YOU.Only if thesefunds are not enough to complete the amount YOU requested then the rest of the amount will be sent to you thought the new request for payment by another participant.

 

IN WHAT CIRCUMSTANCES DOES THE ORDER CHANGE INTO RED? WHAT DO I HAVE TO DO IN SUCH SITUATION?

There are 3 types of Statuses for your Order. You can check the statuses on the left side of the Order.

1. When you receive Order to transfer and press button “I agree to make this payment”.

2. When you press button “I have ALREADY made this payment” and confirmed it. Alternatively, when the payment is confirmed by Receiver.

PLEASE NOTE THIS: Once you MAKE TRANSFER OF FUNDS don’t forget to confirm it in your Virtual Account.

PLEASE NOTE THIS: After you RECEIVE FUNDS don’t forget to confirm it in your Virtual Account.

REMEMBER! It is very important to CONFIRM so that the software can calculate the MAVRO automatically without any delays or hassles!!!

ATTENTION! If you notice any kind of cheating in the Confirmation Process IMMEDIATELY send email to CRO (croIndonesia1@gmail.com).

3. When the Order is cancelled by you (“I refuse to make payment”) or by CRO.

ATTENTION!!! If due to some reasons the Order is cancelled by CRO and you already explained by mail the reason why the payment was not made this status will remain red. There is nothing to worry about.

 

ON MY DESKTOP(IN THE VIRTUAL ACCOUNT) ON THE RIGHT HAND CORNER OF EACH ORDER THERE IS A MESSAGE SECTION. WHAT IS THIS?

This is a kind of a personalized chat between the sender and the receiver.So apart from phone call, here you can always specify or confirm any kind of details or changes, i.e. bank details etc.

 

HOW MUCH TIME AFTER REGISTRATION I HAVE FOR NAMING MY REFERRER?

One week.

 

HOW MANY ACCOUNTS CAN I REGISTER IN THE SYSTEM? AND IS IT POSSIBLE TO TRANSFER MORE THAN THE TO MAXIMUM LIMIT OF 10 000 000 IDR?

ONE person can register only ONE bank account on his name and get only one ID. For now, minimum deposit is 100 000 IDR and maximum is 10 000 000 IDR.However, if you are you ready to simply help someone more than 10 000 000 IDR then may be you don’t need help? In this case it would seem that you are capable enough to help yourself.

 

I ALREADY HAVE BANK ACCOUNT WHICH I DECIDED I WILL USE ONLY FOR THE SYSTEM MMM, BUT CAN I USE ANOTHER BANK ACCOUNT IF I WANT TO GET HELP?

Yes, you can use another account and the account can be from any bank, but get ready to pay higher banking commission.

 

HOW MANY TIMES PER MONTH I CAN CLICK “GET HELP” BUTTON TO GET THE AMOUNT I WANT?

You can click as many times as you wantto if you have enough MAVRO to exchange into your local currency.

 

IF I DON’T CLICK GET HELP AFTER 1 MONTH FROM THE DATE OF TRANSFERRING MY MONEY TO THE SYSTEM.WILL I STILL BE GETTING 30% PER MONTH ON THIS AMOUNT (COMPOUNDING INTEREST)?

Yes, because you transferred it to the System. Thus you helped someone. Therefore you will be getting 30% per month on this amount (compounding interest of mutual help).

 

I WANT TO GET HELP BUT I ALREADY RECEIVED A REQUEST TO GIVE HELP. WHAT TO DO?

Don’t worry. You will get help for sure. Now you have to transfer your money as per request of the System, because someone there is waiting for you to help him/her. Later on somebody else will help you by transferring you the amount you asked for.

 

WHO IS THE REFERRER AND WHO IS THE REFERRAL?

Referrer is a person who invites you to the System. Referral is the person whom you invited into the System.


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